Paystack Payments Tracking in Nnipa CRM

Nnipa provides a seamless integration with Paystack, one of Africa's most trusted payment platform, so you can request and collect payments from your customers without ever leaving your CRM.

When Paystack is connected:

• Invoices you send from Nnipa turn Paid automatically the moment money lands.
• Every payment (even from outside Nnipa) appears in the contact's Payments tab if their Paystack Customer Code is saved as External ID.
• You get a full, real-time picture of who pays and when — perfect for spotting your best customers and chasing late payers.

How Payment Tracking Works

1. Invoices
   Any invoice created and paid via Nnipa is marked Paid instantly.

2. Contact Payment History

   • When a customer pays their first Nnipa invoice, Nnipa automatically saves their Paystack Customer Code as the contact's External ID.
   • For existing customers: add their Paystack Customer Code as External ID manually (Contact → Menu → Set external ID).
   • Once linked, all their Paystack payments appear in the Payments tab — even payments made outside Nnipa.

Quick Setup

Just connect your Paystack account once and add the webhook — everything else happens automatically.

→ For a step-by-step guide on how to do this, check out: Paystack in Nnipa CRM

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