Privacy Policy

This Privacy Policy explains how Nnipa Co. Ltd. ("Nnipa", "we", "us" or "our") collect, use, store and protect information in connection with Nnipa and services (collectively, the "Service").

• Nnipa may modify or update this Privacy Policy from time to time, so please review it periodically. We may notify you of modifications or updates as appropriate under the circumstances. This document was last modified on 8th April, 2024.
• Our Policy applies to all visitors and users who access the Service ("Users").

Information We Collect

We may collect, or process on behalf of our customers, the following categories of data when you use or interact with our products and services

1. Personal information from users who register on our platform ("User Content"). This include each user's full name and phone number, email and login credentials.
2. We collect your financial information (card credentials, mobile money number and conditionally, payment token) to process payments.
3. You may also choose to provide us more information such as your company name, company size, business industry, email address, phone number, website URL, location and third-party API credentials when you fill-in a form, update or add information to your account or your content.

Information We Automatically Collect From You

We collect the following types of information:

1. We collect information related to your transactions on our platform, including the date and time, amount payed, and other related transaction details
2. We collect completely anonymous usage metrics including page views, web browser types and device types.

How We Use Information We Collect

We may use the information that we receive to:

1. help you efficiently access your information after you sign in.
2. remember information so you will not have to re-enter it during your visit or the next time you visit the Service.
3. provide, improve, test, and monitor the effectiveness of our Service.
4. develop and test new products and features.
5. diagnose or fix technology problems.
6. enable you to access and use the payment services.
7. to perform a contract that you have with us.
8. provide you with the services you requested, such as data transfer, email messaging, text messaging, file management, time management, event management, notifications and newsletter, etc.

Third-Party Services

Our Services may contain links to or integrations with other websites or applications not operated or controlled by Nnipa (“Third-Party Services”).

We will not sell your data to third parties, but we may share it with our partners who help us provide our services. Certain Third-Party Services used to navigate to and from our Services have separate user terms and privacy notices that are independent of this Privacy Policy.

We require third parties acting on our behalf or with whom we disclose your information to provide security measures in accordance with industry standards and in compliance with contractual obligations, their privacy and security obligations, and any other appropriate confidentiality and security measures.

We are not responsible for the content, accuracy, or opinions expressed in such Third-Party Services. We do not monitor or check these Third-Party Services for accuracy or completeness. We recommend carefully reviewing the terms and privacy notices of each Third-Party Service prior to use in alignment with your specific compliance, privacy, and security requirements.

Sharing of Your Information

We do not sell information collected on the platform to any third-party. We may share information with a third-party service when necessary as part of providing a service to users such a payment processing, information processing and storage.

Information Management In The Event of a Change of Control

If we sell or otherwise transfer part or the whole of Nnipa or our assets to another organization (e.g., in the course of a transaction like a merger, acquisition, bankruptcy, dissolution, liquidation), your User Content and other information collected through the Service may be among the items sold or transferred. You will continue to own your User Content. The buyer or transferee will have to abide by this Privacy Policy.

Responding to Legal Requests and Harm Prevention

We may access, preserve and share your information when there is a legal request (like a search warrant, court order or subpoena) if we believe that it is a legal requirement. We may also access, preserve and share information when we believe it is necessary to: detect, prevent and address fraud and other illegal activity; to protect ourselves, you and others, including as part of investigations; and to prevent death or imminent bodily harm. Your information may be accessed, processed and retained for an extended period of time when it is the subject of a legal request or obligation, governmental investigation, or investigations concerning possible violations of our terms or policies, or otherwise to prevent harm.

Storage and Processing of Information

How We Store and Process Your Information

1. Your information collected through the Service may be stored and processed in Europe or where our Service Providers maintain facilities.
2. Security procedures are in place to protect the confidentiality of your data in accordance with our security policy.
3. You are responsible for maintaining the secrecy of your password and account information, and controlling access to confidential information between you and Nnipa, at all times.

How We Retain Your Information

1. We retain your information for the minimum necessary period to fulfill our legal and contractual obligations, develop our Sites and Services, resolve disputes, enforce our rights, for legitimate business purposes, such as tax or accounting requirements.
2. When we no longer have an ongoing legitimate business need to process your information, we will either delete or anonymize it. When we choose to anonymize information, we strive to make sure that the information cannot be linked back to you or any specific user. If deletion is not possible (e.g., backups), we will store it securely.

How to Contact Us

If you have any questions about this Privacy Policy or the Service, please find the appropriate support channel in the contact us section.