Frequently Asked Question (FAQs)

These are some questions we frequently get asked by people. Haven't found what you're looking for? Contact us.

  • What is special about Nnipa?

    We designed Nnipa to be as easy as possible. For example, using Nnipa requires zero technical knowledge. With our SMS automation, you don't have to purchase expensive marketing tools.

  • Can I use Nnipa on my phone?

    Yes,Nnipa is built to work on your phone, tablet and PC. You can therefore get work done whether at your office or on the go.

  • How do I pay for a subscription?

    Subscription fees are deducted monthly from your Card or account credit automatically. You should top up your bank account oraccount credit with mobile money to have enough balance for payments. Visit Billing ยป Payment Methods from the dashboard.

  • What kind of businesses should use Nnipa?

    Nnipa is currently suited for individuals, startups, small businesses and organizations. Some large scale enterprise features such as multi-user accounts and Role Based Access Control (RBAC) are not yet implemented.

Ready to try Nnipa?

Its very easy to use Nnipa. You don't really need much IT know-how. We are here to help if you need some assistance.

Did you know...?

"9/10 of all SMS messages are read by recipients"

It's been proven that SMS messaging works. Nnipa makes it easy to run SMS campaigns without the cost of expensive marketing tools.

"Knowing customers well helps you sell more to them"

A record of all interaction with contacts ensure you know them well, even for new employees. Nnipa can store detailed customer information.