Frequently Asked Question (FAQs)

These are some questions we frequently get asked by people. Haven't found what you're looking for? Contact us.

• What is Nnipa CRM?

  Nnipa is a cloud-based Customer Relationship Management software designed to help businesses manage customer information, streamline sales processes, and enhance customer relationships.

• What is special about Nnipa?

  We designed Nnipa to be as easy as possible. For example, using Nnipa requires zero technical knowledge. With our flexible pricing model, you don't have to purchase expensive sales and marketing tools.

• What are the benefits of using Nnipa?

  Nnipa CRM offers several benefits, including improved customer relationship management, efficient sales tracking, contact management, and the ability to scale these as your business grows. It also reduces the need for extensive IT resources.

  Happy, loyal customers are more likely to make repeat purchases and spend more money with your business over time. Focusing on customer relationships allows you to better understand customer needs and tailor your offerings accordingly, leading to higher sales and revenue.

• What features does Nnipa offer?

  Key features include contact management, sales management, campaigns, task management, and custom data storage. Check out a complete list of all features.

• Is Nnipa compatible with other software?

  Yes, Nnipa is designed to integrate seamlessly with various third-party applications such as mNotify, Arkesel, and Google. More integrations are being added for importing contact, messaging, and other forms of integration.

• What kind of support is available for users?

  We offer various support options, including a comprehensive documentation, email support, community forum, and VIP support for paying customers. Users can access our tutorials and docs for additional assistance.

• Can I use Nnipa on my phone?

  Yes, Nnipa is built to work on your phone, tablet and PC. You can therefore get work done whether at your office or on the go.

• How does the pricing work?

  Nnipa operates on a subscription model, allowing users to access the software via the internet without the need for on-premise installations. We maintain the infrastructure, ensuring regular updates and support.

  We have different pricing tiers based on the number of users and features required. A Starter plan is available for new users to explore the platform before committing.

  Learn more from the pricing page.

• How do I pay for a subscription?

  Subscription fees are deducted monthly from your bank card or prepaid account automatically. Make sure your card's bank account or prepaid account has enough balance for payments. Visit Billing > Payment Methods from your account.

• What kind of businesses should use Nnipa?

  Nnipa is currently suited for individuals, startups, small businesses and organizations.